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Cancellation and Refund Policy
Last updated: 15 May 2024
Fashiondar.com ("We," "Us," "Our," or the "Company") is committed to providing a seamless shopping experience for our customers. This Cancellation and Refund Policy explains the terms and conditions for canceling orders and seeking refunds for products purchased through our website.
1. Cancellation Policy
1.1 Order Cancellation Before Shipment
You may cancel your order before it has been shipped. To cancel an order, please contact our Customer Support Team as soon as possible. We will make our best effort to accommodate your request. If the order has not been processed for shipment, you will receive a full refund.
1.2 Order Cancellation After Shipment
If your order has already been shipped, it cannot be canceled. You may return the product in accordance with our Return Policy (refer to our separate Return Policy for details).
2. Refund Policy
2.1 Eligibility for Refund
You may be eligible for a refund under the following circumstances:
2.2 Refund Process
To request a refund, please contact our Customer Support Team within 4 days of receiving the product. We may require you to provide evidence of the issue, such as photographs or descriptions of the problem.
2.3 Refund Options
Depending on the circumstances, we offer the following refund options:
2.4 Refund Timeframe
Refunds will be processed within 4 to 6 business days. The timing of the refund to your account may vary based on your payment method and financial institution.
3. Contact Us
If you have any questions or concerns regarding our Cancellation and Refund Policy or need assistance with canceling an order or seeking a refund, please contact us at 9261647490.
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