Cancellation and Refund Policy
    Cancellation and Refund Policy
    by admin on 2024-05-15T05:10:39.007Z

     

     

    Cancellation and Refund Policy 

    Last updated: 15 May 2024 

    Fashiondar.com ("We," "Us," "Our," or the "Company") is committed to providing a seamless shopping experience for our customers. This Cancellation and Refund Policy explains the terms and conditions for canceling orders and seeking refunds for products purchased through our website. 

    1. Cancellation Policy 

    1.1 Order Cancellation Before Shipment 

    You may cancel your order before it has been shipped. To cancel an order, please contact our Customer Support Team as soon as possible. We will make our best effort to accommodate your request. If the order has not been processed for shipment, you will receive a full refund. 

    1.2 Order Cancellation After Shipment 

    If your order has already been shipped, it cannot be canceled. You may return the product in accordance with our Return Policy (refer to our separate Return Policy for details). 

    2. Refund Policy 

    2.1 Eligibility for Refund 

    You may be eligible for a refund under the following circumstances:  

    • You canceled your order before it was shipped (as per section 1.1). 
    • You received the wrong item or a defective product. 
    • The product is damaged during shipping. 

    2.2 Refund Process 

    To request a refund, please contact our Customer Support Team within 4 days of receiving the product. We may require you to provide evidence of the issue, such as photographs or descriptions of the problem. 

    2.3 Refund Options 

    Depending on the circumstances, we offer the following refund options:  

    • Full Refund: If your request for a refund is approved, you will receive a full refund of the purchase price, including any applicable shipping fees. 
    • Replacement: In some cases, we may offer to replace the product with a new, identical item. 

    2.4 Refund Timeframe 

    Refunds will be processed within 4 to 6 business days. The timing of the refund to your account may vary based on your payment method and financial institution. 

    3. Contact Us 

    If you have any questions or concerns regarding our Cancellation and Refund Policy or need assistance with canceling an order or seeking a refund, please contact us at 9261647490.

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